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All website orders are shipped FedEx from our warehouse located in North Louisiana, unless noted otherwise from customer. Items that are not currently in stock will ship as they become available. Please note that items ordered at the same time will not necessarily be delivered together. International orders are accepted and shipping can be arranged with customer.


We hope that every customer is fully satisfied with their order. If there is an issue, please call for an RA number to send the merchandise back for a replacement or credit to your Jane Marie account. Please inspect your shipment upon delivery & report any damages within 7 days. Jane Marie does not accept claims after 30 days of date on invoice. All returns must be in original clear packaging with Jane Marie tag & visible barcode. Jane Marie may charge a 20% restocking fee on any items being returned. 

Any returns sent without a return authorization number will not be accepted. Please call 318-777-1310 or email orders@janemarie.com.